Email Deliverability

Email is the key to your customer communication strategy. But, what is your email reputation?

  • Who is sending phishing email purporting to be from your domain
  • What is the reputation of your domains and delegated IPs
  • Where other senders are and What their reputations are
  • How your SPF, DKIM and DMARC setup is performing
  • What on-going maintenance you need to maintain and improve your email deliverability

Setting up and managing your DMARC configuration is the key to getting insight into your email delivery. It is therefore important to understand DMARC.

The arms race between spammers and Inbox Providers continues with Microsofts recent announcement of changes to Outlook. Sending to Outlook.com Users gets more complicated >>

nbox Providers like Google, Yahoo! and Outlook.com want to reduce the amount of irrelevant, junk and spam email. How’s your Spam Rate? >>

Check your email is set up correctly https://websitedoctor.uk/email-checkup/

While Microsoft/Office 365 uses OAuth tokens for modern authentication, some hosting companies haven’t updated their systems to support it, causing issues with email clients that rely on this method. This means applications, especially older ones, may not be able to connect to Exchange Online for sending and receiving emails when basic authentication is disabled.

Modern Authentication and OAuth: Microsoft has moved towards OAuth 2.0 and OpenID Connect for token-based authentication in Office 365, which is considered more secure than basic authentication (username/password).

Impact on Email Clients: Email clients that haven’t been updated to support OAuth may encounter issues when trying to connect to Office 365 after basic authentication is disabled.

Hosting Company Issues: Some hosting companies might not have updated their systems to handle the token-based authentication used by Office 365, leading to compatibility problems.

Consequences: Without proper OAuth support, email clients may fail to send or receive emails, impacting users who rely on those applications for communication.

Solutions: Users may need to upgrade to newer email clients that support OAuth, or the hosting company may need to update their systems to support modern authentication.

Example: Outlook 2007, 2010, 2013, 2016 MSI, and 2019 LTSC do not support OAuth for Outlook.com, according to Microsoft Support. Users with these versions will need to upgrade to a newer version or use a different email client

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