What is a Service Area Business?

Business profile for service area businesses overview

Not all businesses have a physical location that customers can visit. Many local businesses provide services that go to customers directly. To help your service business understand how to get the most out of your Business Profile on Google, use this guide.

Determine your type of service business

Business Profile represents service businesses as either a service-area business or a hybrid business.

  • Service-area business: A business that visits or delivers to customers directly, but doesn’t serve customers at its business address.
    • For example, a plumber, electrician, pest controller, painter & decorator.
  • Hybrid business: A business that both serves customers at its business address and directly visits or delivers to customers.
  • For example a plumber with a bathroom showroom
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