Why is my Google Business Profile suspended?

Common reasons your GBP listing might be suspended

When your business listing gets suspended, you might be wondering why. Here are some common reasons GBP listings get suspended:

  • Keyword stuffing your business name.
  • Using a P.O. Box or UPS store address.
  • You set up your listing at a virtual office or co-working space address.
  • You have a Service Area Business (SAB) and are displaying a physical address.
  • You have an online-only business.
  • You are in a high-risk business category, like lawyers, plumbers, HVAC, locksmiths, rehab centers, etc.
  • If another business shares your same address – especially if it’s a residential address.
  • You have made a bunch of changes/edits to your GBP profile in one sitting.
  • The URL you add to your GBP profile forwards/redirects to another website or links to a social media page.
  • If you change your listing from a Storefront to a SAB – or vice versa.
  • Having multiple GBPs in an area that has service areas overlapping.
  • Your address or hours don’t match what is listed on your website or other online business directories/citations.
  • You list your business hours as 24/7.
  • A manager on your listing had their account suspended – so your listing was also suspended.
  • You created multiple listings for the same business at the same address.
  • You violated the terms of service of some other Google tool or service.
  • You have an account violation, like your email account being suspended.
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